Can your application be refused?

We encourage applications for exchanges. We accept most applications and do not refuse them without a good reason. There are some cases where we will only give permission if you put certain things right. Refusals for an exchange are usually due to the following reasons:

We have taken legal action to evict you

If you have been served with a notice of intention to seek possession and you have not put right the problem which led us to serve the notice (e.g. if you are behind with your rent), we will refuse your application.

The exchange would result in overcrowding

If the exchange will create statutory overcrowding we will refuse your application. The rules are quite complicated, but we would need to visit you to measure the size of the rooms before a decision is made.

The accommodation is much bigger than you need

We will not accept your application if the move will result in substantial under-occupation.

One of the properties is tied to someone’s job.

If the property has been adapted for the disabled, is part of a group of properties with special facilities, or is for people with special needs and you do not need the special facilities.

Please note

If you have a temporary tenancy or an introductory tenancy granted under the terms of the Housing Act 1996, you do not have the right to exchange.

Refusing permission for an exchange
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