Understanding your needs
At LMH we are committed to delivering the services
you need where, when and how you, our customers,
need them.
To help us continue to meet your needs we ask all our customers to complete a customer profiling survey to provide us with the essential information we need to ensure our services cater for all, and are relevant to, our customers.
We will use this information to:
- Monitor the services we provide to you and see how satisfied you are with them
- Make sure we provide services fairly
- Improve the relevance of our service
- Consider ways of reaching under represented groups and make sure our service meets their needs
- Ensure our Equality and Diversity Policy is working
If you have not yet completed a customer profiling
survey you can do so online now or by completing
a form in one of our Area Housing Offices.
