What we do and who we are

LMH is a tenant led organisation. We want to put you at the heart of everything we do and involve you in decision making at every level. You, our customers, are the people who know what its like to live in our homes and use our services and we welcome the opportunity to work with you to improve the quality of the service we provide. Find out more about how you can help shape our services.

Meet the team

There are six Customer Involvement Officers. 

They can provide assistance to you from setting up a group to filling in surveys, applying for funding we provide ways for all tenants and leaseholders to have their say.

Ray Ellison, Customer Involvement Manager
Email: Ray.Ellison@liverpoolmh.co.uk

Tel: 0151 235 2365

Karen Cox, Customer Involvement Officer (East)
Email:karen.cox@liverpoolmh.co.uk 

Tel: 0151 235 2499

Shirley Gales, Customer Involvement Officer (North)
Email:shirley.gales@liverpoolmh.co.uk

Tel: 0151 235 2529

Catherine Simmons, Customer Involvement Officer (North West)
Email: catherine.simmons@liverpoolmh.co.uk

Tel: 0151 235 2368

Natalie Pryor, Customer Involvement Officer supporting and developing Scrutiny, tenant inspection and mystery shopping Email:natalie.pryor@liverpoolmh.co.uk 

Tel: 0151 235 2449

Dave Pye, Customer Involvement Officer (West)
Email: david.pye@liverpoolmh.co.uk
Tel: 0151 235 2540

Dot Fowell, Customer Involvement Officer (South)Leaseholder Involvement and Youth Panel

Email: dot.fowell@liverpoolmh.co.uk

Tel: 0151 235 2368

The TPAS Awards 2010 National Final Winner Positive about disable peopleCustomer service excellence Housing Diversity Go on Investors in People - Gold