LMH

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• Our Corporate Plan
• Focus on Viability and Strength
• Focus on Enterprise and Growth
• Focus on Communities and Customers
• Social Dividend
• Annual Report 2011
• Archive: 2008 - 2013 Corporate Plan
  • Focus on the Future
  • Focus on Communities
  • Focus on Colleagues
  • Focus on Customers
  • Focus on Diversity
  • Focus on Governance
  • Focus on Homes
  • Focus on Improvement
  • Focus on Partnerships
  • Focus on Viability and Value for Money

Focus on Colleagues

We believe our commitment to keeping staff well-informed and motivated will ensure that our tenants receive the best possible levels of service. We have set in place a number of objectives which are designed to promote individual and team development and to reward outstanding performers.

Year 3: quarter 4 performance update available

• Organisation level: Focus on Colleagues quarter 4 performance update

Year 3: quarter 3 performance update available

• Organisation level: Focus on Colleagues quarter 3 performance update

Year 3: quarter 2 performance update available

• Organisation level: Focus on Colleagues quarter 2 performance update

Year 3: quarter 1 performance update available

• Organisation level: Focus on Colleagues quarter 1 performance update

Year 2: quarter 4 performance update

• Organisation level: Focus on Colleagues quarter 4 performance update

Year 2: quarter 3 performance update

• Organisation level: Focus on Colleagues quarter 3 performance update

Year 2: quarter 2 performance update

• Organisation level: Focus on Colleagues quarter 2 performance update

Year 2: quarter 1 performance update

• Organisation level: Focus on Colleagues quarter 1 performance update
• By neighbourhood area: Focus on Colleagues quarter 1 performance update

Champions

Board Champion: Andy Catterall
Executive Champion: Peter Fieldsend, Director of Corporate Services

How are we performing?

Listed below are our Year 1 targets and how we performed against them:

• Full population of the LMH establishment including Managers and Team Leaders who fully understand what will be expected of them with regard to people issues (target met)
• Establishment of the HR team and Implementation of a HR system (target met)
• As part of developing an effective performance management framework carry out PRD's for staff linked to individual Training/Development Plans and the Corporate Plan (target met)
• Establish effective colleague engagement by developing involvement and empowerment (target met)
• Development of a HR strategy (target met)
• Carry out an employee survey to establish baseline (target met)