Liverpool Mutual Homes | Your home | Improvements

Improvement programme

LMH is committed to delivering over £380m of major improvements in our first five years. This investment will play a major role in delivering the customer promises we made in the offer document.

Our customers helped us to identify the priorities for investment works across all areas. This information was used, together with an independent assessment on the condition of homes, to develop our detailed improvement programme.

The five year programme is being developed and revised on a year-by-year basis and it will consider and include every LMH property throughout the city.

Find out when improvements are happening for you

You can find out when improvements are scheduled for your home on this website. You just need to create your own tenant account to access the information.

Looking ahead to Year 2

The works programmes for Year 1 concentrated on areas prioritised by our customers during pre-transfer consultation.

These programmes have included new windows and external doors, new heating systems for properties with no central heating and structural work.

These priorities still apply and we are pleased to announce that both the window and the heating programmes will be completed ahead of schedule during Year 2.

We have completed all new heating installations. If you do not have heating please contact our Customer Service Centre centre on:

0800 678 1894 (free from a landline)

0300 123 2300 (local rate from a mobile)

and let them know.

Structural repairs to properties will continue throughout the programme. The largest single area where this work is taking place is Daneville which has approximately 600 properties. This work is due to be completed by the end of 2009.