Control your arrears
We provide free advice on how to keep up to date with your rent. We can also make sure you receive the benefits you are entitled to. We want to help wherever possible and will always be firm and fair. We will take legal action to recover debt or evict you if you fail to pay us rent that is owed.
How to take control of your rent:
- Contact us if you are having difficulty in paying or if you are not sure how much rent to pay.
- We can offer free advice and can agree a suitable arrangement for getting up to date.
- Visit your neighbourhood housing office for advice.
- Direct payments from income support can be used to reduce rent arrears.
- Non-dependents living with you can affect your benefit entitlement. Non-dependents are expected to contribute to the rent – the amount will depend upon your circumstances and the non-dependents’ income.
- Inform us immediately of any changes in your circumstances.
