Due to an extremely high level of calls to our 0800 number you may have trouble getting through. If not an emergency, please email info@torus.co.uk, use your online account or possibly call another day. Apologies for any inconvenience.
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Investors in People Gold
We are committed to demonstrating best practice in people management and development.
We are proud to have been awarded the Investors in People Gold Award, an award achieved by just 1% of the recognised organisations.
Customer Service Excellence
We are delighted to have achieved the Customer Service Excellence standards.
We place customers at the heart of service provision and look to improve our services with customer-focused change.The Customer Service Excellence standard tests the areas that are a priority for customers, with particular focus on delivery, timeliness, information, professionalism and staff attitude.
Other Awards and Accreditations:
