Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system,
but we’re here for you. Apologies for any inconvenience. Keep updated on our services here.
Customer Service Excellence
We are delighted to have achieved the Customer Service Excellence standards.
We place customers at the heart of service provision and look to improve our services with customer-focused change.The Customer Service Excellence standard tests the areas that are a priority for customers, with particular focus on delivery, timeliness, information, professionalism and staff attitude.
Other Awards and Accreditations: