Coronavirus

Gas Safety Week 2020: ten years of keeping the nation safe

Torus is proud to pledge its support for Gas Safety Week (14 – 20 September 20) and will be aiming to raise public awareness of gas safety, highlight the dangers of unsafe or unserviced boilers and gas appliances and encourage their customers to allow access into their homes for their... Read More!

Direct Debit Payers – name change update

From 31 August 2020 when we collect your Direct Debit, the name will now show as Torus62 Limited.

This follows the amalgamation of Helena Partnerships Limited, Golden Gates Housing Trust, Torus62 Limited, Liverpool Mutual Homes and LMH Developments with the resulting company will now be known as Torus62 Limited.

The... Read More!

Torus signs up with Domestic Abuse Housing Alliance (DAHA)

This month Torus has signed up with the Domestic Abuse Housing Alliance (DAHA), to strengthen the group’s response to domestic abuse across the organisation.

Like many organisations, Torus experienced an increase in reports of domestic abuse and violence caused by the lockdown, self-isolation and the Coronavirus crisis. Throughout, we have... Read More!

Standardising our services

As part of our on-going effort to improve and streamline services for all our customers in our three heartlands, we are pleased to announce that now all Torus customers, no matter where they live – Liverpool, St Helens or Warrington – will be able to use the same contact number... Read More!

BBC is introducing TV licence fees for over-75s from 1 August

Free TV Licences, funded by the Government, for all over 75s will come to an end in July 2020.

Torus – Resuming ‘New Normal’ Services

Following the Prime Minister’s announcement on 10 May, the Housing Minister, Chris Pincher MP has written a letter to social housing tenants

Keeping in Touch Magazine: Important Coronavirus Information (Spring 2020)

We are still here for you during the Coronavirus situation and have produced a special ‘Keeping in Touch’ newsletter

Keep your distance - Are you social distancing?

We know that many of our customers are already actively following the government’s guidelines around social distancing during the Coronavirus outbreak

Coronavirus - Torus services and Keeping you safe

The safety of our tenants, staff and contractors remains our top priority and as the situation evolves, here are some important updates in regards our services:

EU Settlement Scheme – applying to stay in the UK

EU citizens and their family members living in the UK need to apply to the EU Settlement Scheme before 30 June 2021.