We are still experiencing a high demand so might not respond as quickly as you're used to. Keep updated on our services during Covid and lockdown here. Thanks for your patience.
As restrictions are starting to ease nationally, we have turned our focus to our services and how we can look to resume them safely for our customers.
As many of our main services such as completing all gas servicing, responding to repairs, letting homes and... Read More!
Posted in News on May 04, 2021
Every tenant and resident has the right to a decent, safe home and from this month, every Torus tenant will receive a copy of ‘Your Home, Your Safety’ a new Torus health and safety guide, which explains the steps we take to keep you, your family, neighbours and your home... Read More!
Posted in News on Apr 21, 2021
We will close for the Easter Bank holiday weekend on Thursday 1 April 2021.
Torus will be providing an emergency out of hour’s service for EMERGENCY REPAIRS ONLY, 24 hours a day, from 5pm on the Thursday until 8am on Tuesday 6 April 2021.
Over the Easter weekend, we are... Read More!
Posted in News on Mar 24, 2021
Torus is supporting Census 2021, which is coming on Sunday 21 March 2021.
The census survey that happens every 10 years and is designed to give a picture of all the households in England and Wales.
Information gathered in the census helps with the planning of transport, healthcare, education, housing... Read More!
Posted in News on Feb 11, 2021
Posted in News on Feb 03, 2021
We are making improvements to our payment systems and making it easier for you to manage your rent account and more convenient to make a payment.
From Monday 1 February 2021, you may notice a few changes, but don’t worry everything is safe and secure. These changes include:
... Read More!
Posted in News on Jan 20, 2021
Happy New Year from everyone at Torus, we hope you and your loved ones have managed to stay as safe and as well as possible during these difficult times.
As you’re probably aware, the UK has entered another lockdown and the message from Government is to stay safe and stay... Read More!
Posted in News on Jan 11, 2021
The Government has issued new guidance for the Liverpool City Region.
Earlier today (December 30th), Matt Hancock, Secretary of State for Health, advised that the Liverpool City Region would be moved into Tier 3 restrictions from 31st December 2020. This is to slow the spread of the mutated... Read More!
Posted in News on Dec 30, 2020
Our Customer Christmas eNewsletter gives you important information about our services over Christmas, plus much more.
Posted in News on Dec 22, 2020
We will close for the Christmas holidays on Thursday 24 December 2020.
Torus will be providing an emergency out of hours emergency service 24 hours a day, from 1pm on Christmas Eve until 8am on Monday 4 January 2021.
Contact our emergency out of hours service on 0800 678... Read More!
Posted in News on Dec 03, 2020