COVID-19 (2021)

New ways to pay your rent & new PayPoint rent payment card

We are making improvements to our payment systems and making it easier for you to manage your rent account and more convenient to make a payment.

From Monday 1 February 2021, you may notice a few changes, but don’t worry everything is safe and secure.  These changes include:

 

... Read More!

Keeping in Touch: Covid-19 update – 8 January 2021

Happy New Year from everyone at Torus, we hope you and your loved ones have managed to stay as safe and as well as possible during these difficult times.

As you’re probably aware, the UK has entered another lockdown and the message from Government is to stay safe and stay... Read More!

Coronavirus Update - 30th December 2020

The Government has issued new guidance for the Liverpool City Region. 

Earlier today (December 30th), Matt Hancock, Secretary of State for Health, advised that the Liverpool City Region would be moved into Tier 3 restrictions from 31st December 2020. This is to slow the spread of the mutated... Read More!

Our Christmas hours and services

We will close for the Christmas holidays on Thursday 24 December 2020.

Torus will be providing an emergency out of hours emergency service 24 hours a day, from 1pm on Christmas Eve until 8am on Monday 4 January 2021.  

Contact our emergency out of hours service on 0800 678... Read More!

Property Pool Survey - have your say on how social housing is given to residents

Torus Liverpool allocates homes via Property Pool, a system used to match people with Social Housing across the Liverpool City Region.

There are some proposed changes on how social housing is given to people in the Liverpool City Region and the *local councils would like your views on these suggested... Read More!

Domestic violence victims could face bleak Christmas this year

Are you dreaming of a safe Christmas? Not everyone has a happy Christmas, the festive period traditionally sees a spike in incidents of domestic abuse and violence. 

This year with the impact of lockdown, self-isolation and the Coronavirus crisis, it is feared that incidents will increase further, with calls... Read More!

Torus services to continue through lockdown

On Thursday 5th November, the UK will enter into a new national lockdown.

Torus pledges more than £12m to support communities in crisis

Torus, the North West’s largest provider of affordable homes, is set to invest £12m directly into local community initiatives over the next two years to overcome inequalities highlighted during the coronavirus crisis.

The £12m investment will be gifted to Torus’ charitable arm, Torus Foundation, to make sure the funds support... Read More!

Keeping our communities safe for Bonfire Night

Bonfire night can be fun family events for some, but they are dreaded by others.