October

Due to an extremely high level of calls to our 0800 number you may have trouble getting through. If not an emergency, please email info@torus.co.uk, use your online account or possibly call another day. Apologies for any inconvenience.


COVID-19 (2021)

Keep updated on services here. Thank you.

Find out more

Don’t struggle alone – end of Furlough and Universal Credit weekly £20 uplift

Don’t struggle alone – end of Furlough and Universal Credit weekly £20 uplift


We understand these are still uncertain and worrying times for many of our customers and know that lots of people are struggling financially, but Torus is here to help.

Whether you’ve returned to work, are affected by the end of Furlough, are unemployed, will struggle with the £20 reduction in Universal Credit (UC), or if you’re facing money issues at the moment, please don’t struggle alone.

We have dedicated teams here to help you and your family.

 

End of Furlough

Furlough, the Governments ‘Job Retention Scheme’ ended on the 30 September 2021.

Since March 2020, the Government has covered 80% of employee’s wages and with the scheme ended, employers of furloughed workers will have to decide whether to take back their furloughed workers or make them redundant.

It’s expected that some businesses will not be able to bring back staff and therefore increase the number of people looking for alternative work.

 

 

End of additional Universal Credit £20 a week payment 

In response to the pandemic, a temporary £20 increase to UC payments was introduced. While the scheme officially ended on 6 October, each recipient will notice the change at different times depending on when they receive payments.

If you're on UC, to help you plan your finances from October without the £20 weekly uplift, we have listed the changes to UC below, to show how much your UC will be reduced.

The standard allowance of Universal Credit per calendar month will changes as follows under the following payment category scenarios:

  • The 2021 payment for those who are single and under 25 - reduced from £344 to £257.33
  • The 2021 payment for those who are single and 25 and over - reduced from £411.51 to £324.84 
  • The 2021 payment for a couple who are both under 25 - reduced from £490.60 to £403.93 (that is a total not an amount for each person)
  • The 2021 payment for a couple who are both 25 and over - reduced from £596.58 to £509.91 (that is a total not an amount for each person)

 

Let us help if you are affected by these changes

If these changes will affect your income, your job, redundancy, or if you’re facing money issues at the moment, then do not struggle alone. We are here to help, so please contact us for help and support.  

If you are experiencing financial pressures and are struggling to pay your rent, please get in touch as soon as possible, as it's better to let us know now. That way we can work with you to reach a solution.  

 

We have dedicated teams to help you with:

 

Torus Rents Team:

  • Support if you are struggling to pay your rent – working with you to reach a solution.
  • Maximising your income and budgeting.

Email: Income.services@torus.co.uk

Call free on 0800 678 1894 and ask to speak to our Rents Team.

 

Torus Foundation:

Getting into or closer to employment, including:

  • Digital and online training – help to apply for jobs.
  • Interview skills training, including mock interviews and learning how to have a successful ‘virtual’ interview.
  • Sorting out IT equipment for home workers – access laptops and broadband.
  • Travel to work – providing bus tickets, bikes.
  • High Street vouchers for suitable work clothes.
  • Improving your skills and accessing training – help to improve your job options
  • Benefits advice and application support

Torus Foundation can also support you with benefits claim, including Universal Credit, as well as offering one to one support to find you work and training, help you use the internet to job search and claim online and be confident using a computer and the internet, debt advice, help with food vouchers, advice on energy bills, managing your budget, improving your health & wellbeing,  mental health support and to access affordable loans.  

Call them free on 0300 123 5809 or email info@torusfoundation.org.uk, they are here to help you. Find out more about how they can help you here

 

Torus Tenancy Sustainment Team

You can struggle to sustain their tenancy for many reasons. Torus have dedicated Tenancy Sustainment Teams in each heartland to offer you support to get back on track. They can also offer support with food vouchers, grant applications and much more.  

Call free on 0800 678 1894 and ask to speak to the Duty Tenancy Sustainment Officer for your area or email the team direct at tenancysustainliverpool@Torus.co.uk.

 

You can also get help with managing your money in the DWPs ‘How to manage your Universal Credit claim’ guide.

 

Do not struggle alone, contact us today!


Posted in News on Sep 30, 2021