The service provider we use to handle secure online payments for customers will be changing in the next few weeks. As a result of the transfer to the new service provider, the option to make a payment online will not be available from Monday 22nd April for a period of approximately six weeks. We apologise for any inconvenience this may cause you.
If you currently pay your rent online, there are several other convenient ways to make a payment:
- Direct Debit
The easiest way to pay your rent is by direct debit. We have a range of customer payment dates including: Weekly, fortnightly, 4 weekly or by calendar month, on any date. Contact us on 0800 678 1894 and we will do the rest.
- Rent Payment Card
You can use your rent ‘swipe card’ at any Post Office or Payzone outlets across Liverpool - look for the Payzone logo.
You can make a payment 24/7 by calling 0800 678 1894 and selecting Option 2 for rents, then Option 1. You will need to know your rent payment card number and have a debit card in order to make the payment.
To pay your rent by text, log onto our website . Click the “Make a Payment” “Paying your Rent” and then pay your rent by text and follow the on-line instructions.
We will update customers once the online service is operational via the new company provider.
In the meantime if you have any queries, or if support is needed, please call 0800 678 1894 and ask to speak to a member of the Income Services Team.