Please note that we are experiencing high demand so might not respond as quickly as you're used to. We are currently responding to all repairs but are prioritising emergency repairs.

Thanks for your patience. Please bear with us.

Find out more here

Our Christmas hours and services

Our Christmas hours and services

We will close for the Christmas holidays on Thursday 24 December 2020.

Torus will be providing an emergency out of hours emergency service 24 hours a day, from 1pm on Christmas Eve until 8am on Monday 4 January 2021.  

Contact our emergency out of hours service on 0800 678 1894.

During the Christmas break we will carry out emergency repairs – these are faults that could seriously damage your health or the property, find out more here.


Save time, do it online!

Opening an online account is the quickest, most convenient way to manage your home. It puts all our services at your fingertips.

  • Manage your account day or night by mobile, tablet or PC
  • Report and book repairs (for the New Year) 
  • View your rent balance and make a payment

Merry Christmas and a Happy New Year!

Posted in News on Dec 03, 2020