Contact Us
Compliments & Complaints



LMH Connect's opening hours are:

  • Monday - 8am to 6pm
  • Tuesday - 8am to 4pm
  • Wednesday - 8am to 6pm
  • Thursday - 8am to 6pm
  • Friday - 8am to 5:30pm

Outside these hours, if you need to contact us for emergency repairs your call will be connected to our emergency service.

Calls to 0800 numbers are free from UK landlines and mobile phones.



You can email any queries that you may have to

For any queries about Property Pool Plus, please email

You can also  report repairs, pay your rent or access many other LMH services through the LMH CONNECT 24/7 tenant portal. Register now>>


Connect: Visit Our Offices

You can connect with us by visiting one of our offices. You can also arrange an appointment for a home visit from an officer.

All offices are open Monday to Friday, 9.00am to 5.00pm. Please note, on Wednesday all offices are closed from 9.00am to 10.30am for staff training.

Head Office Location 

Clubmoor Office Location


Complaints and Compliments

If you would like to make a complaint or tell us about a great service you have received, you can do this by filling out the online form.


Media Enquiries

If you have a media enquiry, our Communications Team would love to hear from you.

You can contact the team by calling 0800 678 1894 and asking for the Communications Team or emailing


Social Media:

You can contact us or follow what we are doing on social media.