January 2022

Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system,
but we’re here for you. Apologies for any inconvenience. Keep updated on our services here.

Find out more

Swap Your Home

Swap Your Home

A mutual exchange is where two or more tenants swap their homes and tenancies.

Tenants may with the consent of the Neighbourhood Housing Manager exchange their home with:

  • another one of our tenants
  • a tenant of another housing association
  • a tenant of a local authority

If you are interested in exchanging your home, please get in touch with us at info@torus.co.uk or call 0800 678 1894. It is important you understand what is involved. We will do our best to advise you and help you move to a new home.

Who Can Do a Mutual Exchange?

You can do a mutual exchange if you are an assured lifetime tenant with us.

If you are an assured shorthold tenant (starter tenancy) you do not have the right to exchange during the starter period of the tenancy.

How do I find someone to exchange with?

We promote opportunities for exchange through Home Swap Direct, which is free of charge. To find out more: