January 2022

Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system,
but we’re here for you. Apologies for any inconvenience. Keep updated on our services here.

Find out more

Minutes from Meetings


Download (pdf) the minutes from our meetings with involved customers:


Scrutiny Panel

To follow

Landlord Operations Committee

To follow


Tenant Inspectors

To follow


Focus Groups 

To follow

If you would like to find out more about getting involved in meetings like these, please contact our friendly Tenant Voice Team by emailing tenantvoice@torus.co.uk or calling 0800 678 1894.