Please complete the ASB Form and a Neighbourhood Housing Officer (NHO) or Safer Estates Officer (SEO) will contact you within five working days, or one working day if the case is serious, to arrange a telephone or face-to-face interview.ASB Form
We believe that everybody has a right to enjoy the peace and quiet of their home, free from serious disturbance and any kind of intimidation. We will not tolerate Antisocial Behaviour (ASB) by anyone in our homes or neighbourhoods. We will enforce our tenancy agreement and work in partnership with all agencies, including the police and local authority to tackle people causing ASB and/or alarm and distress to others.
If you face acts of harassment, violence or intimidation, you should report them directly to the police as soon as possible. If the people causing the ASB are our tenants, or their visitors, you must also report it to us.
Antisocial Behaviour (ASB) can be serious acts of violence or harassment.
It can also be more everyday things like noisy pets, loud music, or gardens that are overgrown or full of rubbish. Whatever is causing you concern, we will take the issues seriously and act quickly to help.
We do not class such things as everyday household noise (washing machine noise or noise children playing during appropriate hours) as ASB.
For more information take a look at our ASB Policy.
When dealing with ASB we guarantee that:
We work closely with the police to reduce incidents of nuisance and Antisocial Behaviour in our neighbourhoods. We encourage residents to report all criminal activity to us and the police so that we can work together to deal effectively with problems.
We have a third party hate crime reporting centre. Anyone can come into an LMH office and report a hate incident or a crime.
Our staff can contact Stop Hate UK for you or alternatively, allow you access to a telephone or PC to report the incident.
You can also report a Hate Crime by:
Download our Harassment and Hate Crime Policy for more details.
Please click here for important information relating to Domestic Abuse and find out what support is available to you.
If you are one of our tenants suffering from domestic violence please call us on 0800 678 1894 and will sign post you to agencies who can help.
If you are in immediate danger you should call the Police on 101 or 999 in an emergency.
Victim Care Merseyside, is a new care and support service provided by Merseyside Police which puts victims at the centre of the region’s police service and criminal justice system.
The service is designed to give victims the best possible help to cope and recover from the after effects of crime and ensure victims get enhanced support from the first moment they report a crime to Merseyside Police right through to greater emotional support and increased counselling and therapeutic services.
They also have an extensive list of support organisations working in Liverpool http://www.victimcaremerseyside.org/home/who-can-help/liverpool.aspx