Due to an extremely high level of calls to our 0800 number you may have trouble getting through. If not an emergency, please email firstname.lastname@example.org, use your online account or possibly call another day. Apologies for any inconvenience.
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Our Planned Improvements Investment Programme is designed to ensure your home is kept to the highest standard with minimal disruption. This work could include the replacement of windows, gutters, bathrooms, kitchen and environmental works.
We also undertake planned maintenance and cyclical repairs on your home to keep it in good condition.
Examples of cyclical repairs include external painting, cleaning of gutters, electrical testing and water hygiene works. We publish our cyclical maintenance programme annually.
Check out interactive planned maintenance map to see if we are undertaking maintenance in your area.
We will always contact you to let you know if we need to undertake work on your home.
If you have a communal garden we may carry out regular grounds maintenance work, such as grass cutting. You can see if and when we undertake grounds maintenance around your building on our interactive map.