Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system,
but we’re here for you. Apologies for any inconvenience. Keep updated on our services here.
Our Planned Improvements Investment Programme is designed to ensure your home is kept to the highest standard with minimal disruption. This work could include the replacement of windows, gutters, bathrooms, kitchen and environmental works.
We also undertake planned maintenance and cyclical repairs on your home to keep it in good condition.
Examples of cyclical repairs include external painting, cleaning of gutters, electrical testing and water hygiene works. We publish our cyclical maintenance programme annually.
Check out interactive planned maintenance map to see if we are undertaking maintenance in your area.
We will always contact you to let you know if we need to undertake work on your home.
If you have a communal garden we may carry out regular grounds maintenance work, such as grass cutting. You can see if and when we undertake grounds maintenance around your building on our interactive map.