Staff and Contractor Visits

LMH recognises the importance of ensuring all its customers are assured about allowing LMH staff and its authorised contractors into their home.

We can advise that all LMH staff carry visible identification badges containing photograph ID and their name and have been trained and are required to highlight this information to the customer when calling as part of the introductory greeting.

All LMH contractors are also provided with appropriate letters of authority confirming their purpose for their visit.

If there is any doubt or concern over the caller, please do not let them into your home and contact LMH Connect with the caller’s details and we will undertake to verify the visitors credentials.